Privacy Policy

1. Introduction

This Privacy Policy explains how ROCKSOLIDLEADGENARATION OÜ ("we," "us," or "our") collects, uses, and shares information when you visit this website or interact with our AI Lead Conversion Specialist, including our AI voice/chat agent.

2. Information We Collect

• Contact information you submit through our forms, such as your name, email address, and phone number.
• Conversation data from interactions with our AI voice/chat agent, which may include call recordings, transcripts, and the content of your messages.
• Usage data, such as pages visited, device and browser information, and general location, collected automatically through cookies or similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Respond to and follow up on your enquiry;
• Connect you with our AI voice/chat agent and, where relevant, a human representative;
• Operate, maintain, and improve our services; and
• Comply with legal obligations.

4. Automated Calls, Texts, and AI Voice/Chat Communications

If you provide your phone number and check the SMS consent box on our forms, you agree to receive SMS text messages, phone calls, and emails from us — including messages sent by an AI voice/chat assistant using automated technology — regarding your inquiry, follow-ups, and appointment scheduling. Message frequency varies, but typically does not exceed four messages per month. Message and data rates may apply. Consent to receive these communications is not a condition of using our services.

You can opt in to SMS messages either by submitting your phone number and checking the consent box on this website, or by texting START to +1 (786) 305-8707. You may opt out of SMS messages at any time by replying STOP, or request assistance by replying HELP, to any text message you receive from us at that number.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How We Share Your Information

We may share your information with service providers who help us operate our website and deliver our AI voice/chat agent (for example, [AI Widget Provider Name]), and as required by law. We do not sell your personal information.

6. Data Retention

We retain your information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

7. Your Rights and Choices

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us using the details in Section 9.

8. Cookies

We use cookies and similar technologies to operate our website and understand how it is used. You can control cookies through your browser settings.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at johannes@rocksolidleadgeneration.com or write to us at:

ROCKSOLIDLEADGENARATION OÜ
Narva mnt 5, 10117 Tallinn, Harju maakond, Estonia
Reg. no. 16583370 · VAT no. EE102594207